Elaine managed corporate travel for some years for me and many others in a previous role. This included substantial domestic and international travel, often to remote locations, and regularly subject to changes driven by our international markets. She did an excellent job – she was always proactive, positive, cheerful, and never let us down even when we were calling from the far side of the world, at the last minute, needing to have flights changed between places many people had never even heard of! I was delighted to find, when I became involved with Lignotech, that Elaine had been working with them for many years and already had the same reputation. She arranges travel for our colleagues not just from NZ but also from the USA and again this often includes complex routings to places not served by major airlines. I usually check out flight itinerary options myself using on-line flight finder sites, before calling her to book. Elaine regularly accesses lower cost itineraries than anything I’ve found. This is tribute to her long experience in knowing how to get the best deals. Everyone finds Elaine prompt, friendly and great to work with. I highly recommend her to anyone wanting to book personal or corporate travel.